When warranty on non-carbon Kona bikes and frames is NOT registered within three months of purchase,Kona warrants to the original owner that the frame of this new Kona bicycle purchased from an authorized Kona dealer shall be free of defective materials or workmanship for athree-year period. IF THE WARRANTY IS REGISTERED WITH KONA WITHIN THREE MONTHS AFTER THE PURCHASE OFTHE BICYCLE, THE WARRANTY IS EXTENDED FOR THE LIFETIME OF THE ORIGINAL OWNER, with the exception of carbon bikes and frames. During warranty period, Kona shall repair or replace, at its sole option, the bicycle frame if Kona determines the frame is defective and subject to this limited warranty. The original owner shall pay all labor and shipping charges connected with the repair or replacement of the bicycle frame. Please see the Kona owner’s manual, provided with your bicycle, for additional information.
Note: this Limited Lifetime Warranty applies to purchases from Kona U.S.A., Kona Canada and Kona Europe.
GENERAL PROVISIONS
This limited warranty is made only to the original owner of this Kona bicycle purchased from an authorised Kona dealer, and it shall remain in force only as long as the original owner retains ownership of the Kona bicycle. This limited warranty is not transferable. In order to obtain service under thisLimited Warranty, the original owner must deliver the Kona bicycle to an authorised Kona dealer, together with the document identifying the Kona warranty card, or proof of online registration athttps://www.konaworld.com and the bill of sale or other dated proof of purchase document identifying the Kona bicycle by frame number. This LimitedWarranty does not apply to normal wear and tear, nor to defects, malfunctions or failures that result from the abuse, neglect, improper maintenance, alteration, modification, accident, or misuse (including, without limitation, bicycle racing, bicycle motocross, stunt bicycling, COMMERCIAL USE or similar activities) of the Kona bicycle. Every effort is made to make this procedure as quick as possible, but please allow three to five weeks to expedite the warranty process.
PROCEDURES
Kona stocks in house, parts and components produced by Kona. Kona does not, however, stock parts and components produced by other companies. If warranty situation arises with apart that is not manufactured by Kona, please call the manufacturer of the specific component. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
For all Australian Warranty claims
Please contact Groupe Sportif Pty Ltd
Tel: +61 (03) 8878 1000
Email: ty@groupesportif.com
Address: 27 Ceylon St. Nunawading, Victoria 3131Australia
THIS LIMITED WARRANTY IS THE ONLY EXPRESSOR LIMITED WARRANTY APPLICABLE TOKONA BICYCLES. ANY IMPLIED WARRANTIES,INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,SHALL BE LIMITED IN SCOPE AND DURATION IN ACCORDANCE WITH THIS LIMITED WARRANTY.KONA SHALL NOT BE RESPONSIBLE FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES SUFFERED BY ANY PARTY.THE FOREGOING STATEMENTS OF WARRANTY ARE EXCLUSIVE AND IN LIEU OF ALL OTHER REMEDIES.THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS; YOU MAY ALSO HAVE OTHER LEGAL RIGHTS WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE. SOME STATES OR PROVINCES DO NOT ALLOW LIMITATIONS OR EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES; SO, THE ABOVE LIMITATIONS AND EXCLUSIONS SET FORTH IN THIS LIMITED WARRANTY MAY NOT APPLY TO YOU. THE LIMITED WARRANTY SET FORTH HEREIN MAY NOT BE EXTENDED, ENLARGED OR OTHERWISE MODIFIED BY ANY KONA DEALER, AGENT OR EMPLOYEE,AND KONA DOES NOT ASSUME ANY LIABILITY ORMAKE ANY WARRANTY EXCEPT AS STATED IN THE LIMITED WARRANTY. WARRANTY ONLY APPLIES IN AUSTRALIA. SEE YOUR DEALER FOR THE SPECIFIC WARRANTY IN YOUR COUNTRY. WARRANTY VALID ONLY IF BICYCLE IS ASSEMBLED BY AN AUTHORISED KONA DEALER.